FAQs

FAQS

           

         Payment and shipping : Shipping in the U.S may take 2-3 business days. Processing on orders will take 1-2 business days . Tracking numbers will  be sent to the email provided at checkout.Please double check the email before submitting. Luxe By Emani is not responsible for ANY lost items.USPS should be contacted if any packages are lost. If your package is returned for any reason you are responsible for paying shipping fees AGAIN.

 

 

Returns/Refunds/Exchanges: If product is damaged please contact me immediately. Items must be returned within 7days with the receipt. Refunds will be put back on the credit card or any other form of payment used. Shipping charges are NON-REFUNDABLE. Refund must be requested 24-48 hours of item received .All sale prices are final no refund.

 

NO REFUNDS ON LIP GLOSS KITS

 

Contact US:luxebyemani@gmail.com

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